Privacy Policy

    Last updated: January 2026

    Introduction

    Welcome to picAid. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our real estate photo editing service.

    Information We Collect

    • Account Information: Email address, username, and profile information when you create an account.
    • Photos: Images you upload for editing. These are processed by our AI systems and stored securely.
    • Usage Data: Information about how you use our service, including features accessed and editing preferences.
    • Payment Information: Transaction details for token purchases (processed securely through Stripe).
    • Device Information: Browser type, IP address, and device identifiers for security and service improvement.

    How We Use Your Information

    • To provide and improve our photo editing services
    • To process your token purchases and maintain your account
    • To send service-related notifications (e.g., when your edits are complete)
    • To respond to your support requests and inquiries
    • To analyze usage patterns and improve our AI models
    • To detect and prevent fraud or abuse

    Data Security

    We implement industry-standard security measures to protect your data:

    • All data is encrypted in transit using TLS/SSL
    • Photos are stored in secure cloud storage with access controls
    • Payment processing is handled by Stripe (PCI-DSS compliant)
    • Regular security audits and monitoring

    Data Retention

    Your uploaded photos and edited images are retained for a limited period to allow you to download and review them. After this period, they may be automatically deleted. Account information is retained as long as your account is active. You can request deletion of your data at any time by contacting our support team.

    Third-Party Services

    We use the following third-party services to operate picAid:

    • Replit: Application hosting and authentication
    • Stripe: Payment processing
    • Google Cloud: Image storage and AI processing
    • Resend: Email notifications

    Each of these services has their own privacy policies governing how they handle data.

    Your Rights

    You have the following rights regarding your personal data:

    • Access: Request a copy of your personal data
    • Correction: Request correction of inaccurate data
    • Deletion: Request deletion of your data
    • Portability: Request your data in a portable format
    • Objection: Object to certain processing of your data

    Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our .

    Account & Data Deletion

    You have the right to request the deletion of your account and all associated data at any time. When your account is deleted, the following data will be permanently removed:

    • Your user profile and account information
    • All uploaded and edited images
    • Token balance and transaction history
    • Any other data associated with your account

    To request account deletion, please email us at support@picaid.app with the subject line "Account Deletion Request" and include the email address associated with your account. We will process your request and permanently delete your account and all associated data within 30 days.

    Please note that account deletion is permanent and cannot be undone. Any remaining token balance will be forfeited upon deletion.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.